About us
Wallester is a cutting-edge financial technology company that specializes in providing innovative solutions for businesses seeking to modernize their payment systems. By offering white-label card issuance platforms, seamless integration with existing infrastructure, and comprehensive support for both digital and physical cards, Wallester empowers companies to enhance their financial services and customer experience. Recognized as a leader in the FinTech space, Wallester has earned a reputation for its state-of-the-art technology, security, and scalability. Whether you are a startup or an established enterprise, Wallester delivers flexible, reliable solutions tailored to meet the evolving needs of the digital economy.
Work responsibilities:
- Monitor card transactions for fraudulent activities and mitigate risks
- Analyse fraud alerts and suspicious transaction patterns to detect emerging fraud trends
- Investigate customer disputes, process chargebacks, and ensure timely resolution
- Collaborate with internal teams and external institutions to report fraud, prevent fraud, and assist with fraudulent charges
- Maintain compliance with industry regulations, fraud prevention policies, and company procedures
- Prepare detailed reports and documentation related to fraud trends and dispute resolutions
- Stay updated on the latest fraud tactics, industry developments, and security technologies
Requirements:
- Detail-oriented and analytical skills
- Good English language skills
- Previous experience as a Card Fraud Specialist, Chargeback Specialist, or Disputes Specialist
- Experience in card fraud detection and disputes management
- Analytical mindset
- Proficiency in fraud monitoring systems
- Understanding of disputes handling and chargeback regulations
- Meticulous personality
- Confident communicator
- Ability to thrive in fast-paced environments
Company offers:
- Competitive salary
- Career opportunities
- Medical Insurance upon the completion of the probationary period
- Supportive and caring Leadership
- A modern office in the center of Tallinn
- A chance to work as part of a highly motivated and talented team
- Referral program
- Stebby
- Team building and Company Events
- Free parking